This Privacy Policy explains how Buy Sprout Hub ("we", "us" or "our") collects, uses and protects your information when you visit https://www.buysprouthub.com (the "Website") or buy from us. By using the Website, you agree to the practices described here.
Information we collect
Information you give us. When you place an order request, contact us, or join our newsletter, we may collect your name, email address, phone number, shipping address, birthday (optional) and the contents of your message.
Information collected automatically. When you browse, we may collect your IP address, browser type, device information, pages visited, time spent on pages and referring website.
Cookies and local storage. We use cookies and similar technologies to keep your basket, remember preferences and understand how the Website is used. You can block cookies in your browser settings, but some features may not work properly.
How we use your information
- Process and deliver your orders and send order updates
- Respond to questions and provide customer support
- Send newsletters and offers when you have opted in
- Improve our products, Website and shopping experience
- Detect and prevent fraud and protect the security of our Website
- Meet legal, tax and accounting obligations
How we share your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as payment processors, shipping carriers, email providers and website hosts, and only as needed for them to perform their services. We may also disclose information if required by law, to protect our rights, or as part of a business transfer such as a merger or sale.
Email marketing
If you subscribe to our newsletter, we will send you deals and updates. Every email includes an unsubscribe link, and you can also opt out on our unsubscribe page or by emailing support@buysprouthub.com.
Data retention and security
We keep personal information only as long as needed for the purposes in this policy or as required by law. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.
Your privacy rights
Depending on where you live, including under the Colorado Privacy Act and other US state privacy laws, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising or the sale of personal data. To make a request, contact us at support@buysprouthub.com. We will verify your identity and respond within the time required by law.
Children's privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
Third-party links
Our Website may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of the Website after changes means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@buysprouthub.com
- By phone: +1 970-555-0148
- By mail: Buy Sprout Hub, 1420 Pearl Meadow Ave, Fort Collins, CO 80521, USA
- Online: our contact page